Rated101

Customers will tell you what’s wrong. Just make it easy.

Rated101 gives your business a QR code. A customer scans it with their phone, leaves a rating and a comment, and you read it later. They don’t install anything or make an account.

Get started for free

Works on any phone, tablet or computer.

How did we do? Scan with your phone camera. Takes about a minute. Sample QR code — not scannable

What comes back

Short, honest notes from people who were just there. Two of these can be fixed by Monday.

Example responses for a made-up café
WhenRatingWhat they wrote
Sat, 6:40 pm5 / 5Cashier was patient with our big order. Salamat po!
Sat, 1:15 pm2 / 5Waited 25 minutes for one iced coffee. Maybe a second person at lunch?
Fri, 8:02 pm4 / 5Pandesal was still warm. Hard to find parking though.
Fri, 11:30 am5 / 5Table was clean and the wifi worked.
Thu, 3:48 pm3 / 5Okay lang. Prices weren’t posted on the menu.

How to start

  1. Make your business pageThis is the page customers land on when they scan. Add your business name and you’re set.
  2. Print the QR code and put it outCounter, tables, receipts, the salon mirror. Anywhere a customer is still with you and has a phone in hand.
  3. Read what people sayLook for the thing that shows up twice. That’s usually what to fix, or what to keep doing.

Questions

Do my customers need to download an app?

No. They scan the code with their camera and your feedback page opens in the browser.

What kind of business is this for?

Any business that deals with people face to face: shops, restaurants, salons and service providers.

Does it cost anything?

You can start for free. Make your page, print your code and see what comes back.

Every customer experience matters. Start by asking.

Get started for free