Terms of Service
Last updated: October 21, 2026
These terms apply when you use Rated101, an early-stage QR code customer feedback service. By creating an account, setting up a business page, or submitting feedback, you agree to follow these terms and the Privacy Policy. If you do not agree, do not use the service.
Using Rated101
Business owners must provide accurate information, use an account they are authorized to control, keep their sign-in details private, and use feedback only for lawful and appropriate business purposes. You are responsible for activity carried out through your account and for limiting access to any feedback you export or otherwise share.
Customers may submit feedback through a business's QR code or link without creating an account. You must be authorized to submit any information you include and should not include another person's personal information without a valid reason and permission.
Feedback and acceptable use
Submit honest feedback about your own experience. By submitting it, you allow Rated101 to receive, store, transmit, and display it to the relevant business owner as needed to operate the feedback service. This does not transfer ownership of your content. Feedback is not displayed publicly on Rated101.
You must not use Rated101 to:
- break the law, impersonate someone, submit knowingly false or misleading feedback, or manipulate a business's feedback;
- send spam, interfere with the service, attempt unauthorized access, or disrupt other users;
- post threats, harassment, discriminatory abuse, unlawful material, or content that infringes another person's rights; or
- include passwords, payment details, government identifiers, health information, or other sensitive information that is not needed to describe a customer experience.
Business owners are responsible for how they use feedback they receive, including any downloaded CSV, and for any notices or permissions required when asking customers for feedback.
Service availability and changes
Rated101 is currently provided free of charge as an MVP. We may change, suspend, or discontinue features or the service as it develops. We will make reasonable efforts to keep the service available, but we do not promise uninterrupted access, error-free operation, permanent storage, a particular number of responses, or any particular business outcome.
Suspension and termination
We may restrict or suspend access, deactivate a feedback page, or close an account if we reasonably believe these terms have been violated, the service is being abused, or action is needed to protect users, the service, or comply with law. Where reasonable and lawful, we will explain the reason. A business owner may request account and business-data deletion by emailing support.rated101@gmail.com; requests are currently handled manually. We plan to delete customer feedback when its business page is deleted. If a business page is paused, we plan to retain its feedback for up to 60 days after the pause and then delete it. These deletion rules are not yet enforced automatically, so feedback may remain in the service longer until the process is implemented.
Disclaimers and limits
Rated101 provides a tool for collecting feedback, not professional, legal, or business advice. We do not guarantee that feedback is accurate, representative, complete, or appropriate, and we are not responsible for decisions a business makes based on it.
To the extent permitted by applicable law, Rated101 is not liable for indirect or consequential loss, loss of profits, or loss of data arising from use of the service. Nothing in these terms excludes or limits liability or consumer rights that cannot legally be excluded or limited. Use the service at your own discretion and keep any records you need independently.
Applicable law and contact
These terms are intended to be interpreted under the laws of the Philippines, subject to any mandatory rights and protections that apply. The service operator's legal name and address are not currently published on this site. Questions about these terms can be sent to support.rated101@gmail.com.
See the About Rated101, Privacy Policy, or home page.